From Incivility to Turnover Intentions among Nurses: A Multifoci and Self-Determination Perspective

Purpose. We investigate the associations between incivility from multiple sources (i.e., doctors, supervisors, fellow nurses, and patients/visitors) nurse turnover intentions. take a self-determination perspective to explore whether psychological needs for autonomy, belongingness, competence explain relationship Finally, we examine patients/visitors may primarily relate one of three basic autonomy need have strongest with Design. A three-wave time-lagged design was used. Each measurement point separated by workweek. New Zealand nurses were asked evaluate their workplace at Time 1, 2, intentions 3. Findings. Supervisor directly related The only significant mechanism underlying relationships In addition, doctor need, patient/visitor not significantly any needs, supervisors belongingness autonomy. Originality. This study takes multifoci sources. novelty lies in introduction theory understanding incivility. turn spotlight on importance examining different be plays key role